Invoicing Help

Everything you need to know about invoices, receipts, and billing documents on Lihat.ai.

Lihat.ai generates invoices automatically for every successful payment on your account — whether you're on a monthly or annual subscription. This page covers how to access invoices, customize invoice information, and resolve common invoice issues.

How to Access Your Invoices

Every time you’re charged, an invoice is created and saved to your account.

To find your invoice:

1. Go to Settings → Billing
2. Scroll to the Invoice History section
3. You’ll see a list of past payments
4. Click “Download PDF” next to any invoice

Invoices can be downloaded for personal, business, or accounting records.

Invoice Customization

To ensure your invoices reflect your business or client info correctly, you can customize your billing details.

You can update:

• Business name
• Billing email address
• Company address
• Tax ID / VAT number

How to update:

1. Go to Settings → Billing
2. Click “Edit Billing Info”
3. Enter the correct information
4. Save your changes (updates will apply to future invoices)

Note: Past invoices cannot be edited once generated.

Receiving Invoices via Email

By default, invoices are sent to the account holder's email. If you want invoices delivered to a finance department or third party:

• Go to Settings → Billing
• Update the Billing Contact Email
• All future invoices will also be sent to that email

This is useful for teams, agencies, or clients that need a copy each month.

Invoice Format

Each invoice PDF includes:

• Lihat.ai’s billing entity and contact
• Your account details (name, email, and company info)
• Invoice number and date
• Billing cycle (monthly or yearly)
• Plan name and price
• Payment method and last 4 digits of card used
• Total amount charged and currency

If your business requires special documentation (e.g. stamped invoices or signed agreements), please contact support.

Common Invoice Issues

Didn’t receive an invoice?
Check your spam or promotions folder. You can always download it manually from the Billing page.

Wrong billing info?
Unfortunately, past invoices cannot be reissued. Make sure your billing info is updated before your next payment date.

Charged incorrectly?
Contact us immediately with your invoice number and details.

Need More Help?

If you require a formal invoice for tax purposes or need help resolving an invoice dispute, please reach out:

📬 Email: biz@lihat.ai
Include your account email and invoice number if applicable.

We aim to resolve all billing and invoice-related inquiries within 2 business days.